Author
Erica Dhawan
Erica Dhawan is an American consultant and author of books on teamwork, and the founder of the consulting firm Cotential. She studied at the Wharton School, MIT Sloan, and Harvard Kennedy School. The Thinkers50 ranking called her the “Oprah of management thinkers.”
Books in Livria
- Digital Body Language: How to Build Trust and Connection, No Matter the Distance
A boss ends an email with a period, and an employee spends half the day wondering what they did wrong. Erica Dhawan examines how periods, pauses, emojis, copied recipients, and channel choices have replaced gestures…