Term
Beth
The woman in the book's first chapter, a working mother who can't say no to her mom without feeling guilty.
The Mom Factor: Dealing with the Mother You Had, Didn't Have, or Still Contend With, Henry Cloud, John Townsend
Explained in
- The Mom Factor: Dealing with the Mother You Had, Didn't Have, or Still Contend With, Henry Cloud, John Townsend
- What Got You Here Won't Get You There, Marshall Goldsmith, Mark Reiter
One of Goldsmith's clients, a senior executive at a large corporation. Her story shows how an apology turns an opponent into an ally.